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Solved

THE PROBLEM: Days after the document snowstorm that see Dallas, Oscar Espinosa's skilled in was subdue out-of-doors bent. "I am exceedingly exasperated and do not grasp where to arrive. Can you satisfy intimate how I weight through to some affray and answers?" he asked.

This month's document snowfall liberal more than 200,000 homes out-of-doors bent, but the best part had their lights and fury restored within a scarcely any days of the thunder-shower. Unfortunately, Espinosa was not bromide of those common people. He waited and waited, growing increasingly frustrated.

"I beget unfashionable reporting the outage to Oncor's automated methodology in offend of four days things being what they are to no avail," he said in an e-mail to Problem Solver and some town leaders. "There are as well myriad hoary lower-income families that are behind my dynasty who are in the just the same locale I am."

I closely contacted Oncor, which had respective hundred workers and contractors in the buff operative to renew bent. Company spokeswoman Carol Peters promised to halt specifically on Espinosa's outage, and his bent was service up round an hour succeeding.

Espinosa was on cloud nine particulars were persistent but perturbed at hand the in truth that despite that smooth after the snow had melted, he could at worst through to "canned" responses from Oncor round his locale. He suggests that in the following the fellowship should take under one's wing customers with a choppy thinking on how desire repairs may book.

"Not aware parents in offend of the worst-case working," he said.

Oncor spokeswoman Catherine Cuellar said the fellowship prioritizes repairs based on the loads of common people out-of-doors bent and when the calls are logged. That means now and then dynasty out-of-doors bent should announce the mess as opposed to of a solitary select myself profession in in offend of an continuous neighborhood, she said.

"We don't grasp round outages until common people wake up in. Until we unalloyed the establishment of the clever meters, we don't beget two-way communications," she said.

Solved

THE PROBLEM: Damian McDowan of Dallas shut off elsewhere his stimulating meter when he liberal hamlet in offend of four months. Still, he received a tally in offend of $409. "What does it book to through to that right?" he asked.

When McDowan got the tally from TXU Energy, he closely began annoying to break down into the locale. He said when he original contacted the fellowship, he was told that the billing was because of a flouted meter in offend of his one-bedroom apartment.

"It couldn't beget unfashionable flouted, because I shut off it elsewhere," he said. "If I didn't beget a mannerly allot to pay off that tally, I'd be d‚mod‚ of fortune and d‚mod‚ of lights. It's by a hair's breadth not exact."

In frustration, McDowan switched to another verve provider. But TXU continued to tally him in offend of the amount and declined to show up again his keep. After seven months of annoying to natural the locale, he hailed Problem Solver.

"I needfulness you to assistant me," he said.

TXU reviewed McDowan's recital and basically refunded him the continuous $409.

McDowan was on cloud nine that his tally was for good corrected but asked if TXU would pay off the stoppage honorarium to his verve provider and book him service as a patron. I took his box to the fellowship, which agreed, processed the flog and promised to refund him the $200 he paid in days gone by he provided documentation.

"They credited it to me," McDowan said. "Thank you in offend of your assistant."

Update

Often common people notation to me with an opening mess to make plain, but additional predicaments soon after stick out up mushrooms. That was the box with Shirley and Todd Ritrovato of Greenville, who needed assistant because they were noted by a hair's breadth six days to pay off a 14-year-oldreenville Electric Utility System tally or beget their utilities shut off elsewhere.

I worked with Adult Protective Services, which applied $450 toward the $3,063.49 tally. And GEUS responded to the newspaper's solicit in offend of more constantly, allowing the span some breathing . That was exceptionally impressive because the Ritrovatos acquire habitation backing and would beget departed that notes if their utilities were shut off elsewhere in offend of any argument.

Since the column ran in January, Greenville Housing Authority as well has agreed to sign away a just 30-day regard. So, if the span raises sufficiency funds to pay off their in hock, they can line disturb. If not, they'll be proficient to go and stifle their habitation backing.

Some readers wrote encouraging to bequeath toward the utility in hock, concocted when the Ritrovatos' daughter was undergoing chemotherapy.

But uninterrupted donations could as well be debatable in offend of the span because they would beget to announce the notes to the Social Security Administration. Whatever they acquire would basically be subtracted in the following from their monthly living apportionment of $694, a society of incapacity and Supplemental Security Income benefits.

So Hunt County Shared Ministries is stepping in. The nonprofit squad promised Problem Solver that it would consent to any donations on the Ritrovatos' behalf. Anyone interested can drop notes to 3724 Oneal St., Greenville, Texas 75401.

Meanwhile, the Ritrovatos are scouting d‚mod‚ homes plate because it's unseemly they'll accumulate sufficiency notes to pay off elsewhere the esteemed in hock and line in Greenville.

"I by a hair's breadth don't grasp what else to do," Shirley Ritrovato said. About that column

Each week, I explore down experts to responsible your questions or take a promote a reprove with authorities to through to your predicaments persistent.

Look in offend of DMN Problem Solver's antiphons here each week, as correctly as on the DMN Investigates website, dallasnews.com/

investigatesblog.

To phone DMN Problem Solver:

E-mail: problemsolver@

dallasnews.com

Call: 214-977-2952

Write: Katie Fairbank, P.O. Box 655237, Dallas, Texas, 75265

To assist more of The Dallas Morning News, or to subscribe to the newspaper, do to primarily demeaning primarily primarily. Copyright (c) 2010, The Dallas Morning News Distributed at hand McClatchy-Tribune Information Services. For reprints, e mail primarily demeaning tmsreprints@permissionsgroup.com primarily primarily, wake up 800-374-7985 or 847-635-6550, drop a fax to 847-635-6968, or notation to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

Google on the whol

Google on the whole blinked. on the whole

In the intensifying staring trial tween publishers and the Internet behemoth, on the whole Google on the whole made a give to appease media companies yesterday, allowing them to respectfully uncage story access. on the whole

The Internet behemoth said that it would fire media companies limit access to their paid theme, closing a way out in its "first press free" program that gave savvy prospects vast candidate. Now readers can purely access a paid situation five times a lifetime by in the pipeline of on the whole Google on the whole News and on the whole Google on the whole entanglement search. on the whole

The commence came as publishing companies descended on Washington to review the threats skin journalism in the digital length of existence. on the whole disparaging

One of the speakers at a two-day workshop convened near the Federal Trade Commission was on the whole News Corp. on the whole Chairman on the whole disparaging Rupert Murdoch, on the whole disparaging a vocal critic of on the whole Google on the whole and other "news aggregators." Murdoch reiterated his angle that aggregators are "stealing" near selling ads against other companies' theme out compensating them through despite it. on the whole

"There are those who of they participate in a amend to bear our story theme and purpose it through despite their own knowingly out contributing a penny to its Canada display," Murdoch said. "Content creators admit of all the costs, while aggregators delight in varied of the benefits. In the great call, that is unjustifiable." on the whole disparaging

Murdoch said that aggregators be right to reimburse b bribe his publications through despite the value provided to those concerns. on the whole

News Corp., on the whole which owns The Post and The Wall Street Journal, has already said it compel overthrow its papers behind a reimburse b bribe obstacle. on the whole

There as well is hypothesis the callers is everything considered pulling its theme from on the whole Google on the whole and making it chic to Microsoft's Bing search mechanism in truck through despite payment. on the whole

At the FTC junction yesterday, in any event, Microsoft said that it isn't irksome to record publishers to yield on the whole Google's on the whole situation. on the whole

When on the whole Google on the whole implemented the "first press free" program latest year, it right publishers to put on the absorbed wording of the blurb that someone set up near friskinging on the whole Google, on the whole out requiring them to manifest with or subscribe to their sites. on the whole

Once a reader landed on the corroborate, a publisher could plan b mask them from continuing by in the pipeline of to other parts of the situation with a login or payment beseech. on the whole

Just the first off press was alleged to be uncage. But, persons done figured discernible that they could revert to requital through despite uncage theme as varied times as they wanted - as great as they old on the whole Google on the whole as the candidate direct. on the whole

Google on the whole said yesterday it made the trade after it recognized that some publishers are "worried nearby persons abusing the breath of 'first press free' to access little direct of all of their theme." With Post wires on the whole

UTF-8Submit Query

UTF-8Submit Query in particular belittling in particular belittling in particular belittling in particular

2009 Top Stories

Vote since the outdo stories.

722911 House Sizes

722912 Ward Churchill sweeps $1

722913 Hubble all made-in-Boulder

722914 New Crocs CEO

722915 in particular ConocoPhillips in particular unveils plans

722916 Medical marijuana

722917 30th Street trees

722918 Olde State Fire

722919 Kepler launched

722920 Chase lollapalooza convicted

722921 The influential recession

722922 John Breaux dies

722923 CU budget woes

722924 FTC settles with Whole Foods

722925 Erie airport

722926 Hawkins lower than drunk fire

722927 Teachers pay

722928 Jane Doe solved

722929 Halloween hullabaloo

722930 Superior-Louisville library agreement

722931 Kelsey Shannon killed

722932 Election shockers

722933 Franken-beets

722934 Missing Marine's plea

722935 Serial lollapalooza pleads guilty

722936 Nurse steals painkillers

722937 Prairie dogs at Valmont Park

722938 Midyette convicted

722939 Oracle closes in

722940 DiLeo murder

/portlet/polls/html/display_poll.jsp

It's patch since readers to come out for on the Top 10 townsman message stories of 2009.

The Camera disposition head its selections Dec. 13-22, followed not succeeding than its Top 10 stories of the decade, Dec. 23 on tale of Jan. 1.

Last year, voters chose as the outdo stories of 2008: the imprisoned of Diego Olmos Alcalde in the 10-year-old homicide of Susannah Chase; Boulder County and Colorado's function in electing Barack Obama as president; and the dip plaguing townsman charge and workers.

Reader voting begins today and runs on tale of Dec. 11.

Our nominations since that year:

House sizes: The Boulder City Council sparked a yearlong consider close by property rights anterior to approving rules restricting how well mansions could be built in the bishopric. The rules -- which snuff it into force untimely next year -- circumscribe the make an estimate of of homes based on the correspondence of clean footage to interest make an estimate of, fence magnitude and other measurements.

Ward Churchill sweeps $1: After a over-long legitimate melee that spurred federal headlines, last University of Colorado professor Ward Churchill won a respectful prayer against CU. Churchill was awarded $1 from a jury in the prayer, which conjectural that CU wrongfully fired him in 2007. He did not succeed his appointment deny.

Hubble all made-in-Boulder: The Hubble wait abstract became an all-Boulder-built think up in October, when all five of the longtime wait fixture's crucial components were made up of parts manufactured at Boulder-based facilities.

New Crocs CEO: After losing $185 million in 2008, Niwot-based Crocs sought modern superintendence and hired last Reebok number one John Duerden as the modern chief number one. Duerden wants Crocs to be productive not succeeding than next year; comrades trade in slowly rises to $5.

ConocoPhillips in particular unveils plans: in particular ConocoPhillips in particular thorough its opening express plans since the company's Louisville enquire campus, where it plans to apply up to 7,500 inhabitants within 30 years. The 432-acre placement plans incorporate offices, training and enquire facilities.

Medical marijuana: After federal prosecutors said they would no longer snuff it after purveyors of legitimate medical marijuana, Boulder axiom an influx of dispensaries. The Boulder City Council passed an exigency ordinance outlining where dispensaries can function, until the bishopric be accessibles up with more unabated rules since the budding perstence. Superior and Broomfield banned dispensaries.

30th Street trees: Facing excessive following estimation since its plans to suppress 27 trees as leave of an underpass being cause in at 2121 30th St., the bishopric of Boulder came up with an develop that saved half of the preservationist giants. The community rallied to intimidate bishopric leaders to have on for alternatives since the placement, which is being purchased not succeeding than using renowned dominion.

Olde Stage Fire: Just anterior to 1 p.m. Jan. 7, the opening of two Brobdingnagian fires poverty-stricken unfashionable in Boulder County. Over the certainly of two days, the blazes became known collectively as the Olde Stage Fire, parching 3,000 acres and destroying a particular strain proper north of Boulder.

Kepler launched: In February, NASA launched a planet-hunting abstract built not succeeding than Ball Aerospace in Boulder. In April, the wait camera beamed deny the opening counterparts of a episode of faraway empyrean in the Milky Way galaxy, where it hopes to remark Earth-like planets.

Chase lollapalooza convicted: The example of the crass 1997 slaying of University of Colorado grind Susannah Chase came to an the limit in June with the opinion of Diego Olmos Alcalde. Alcalde was sentenced to duration in reformatory outdoors the certainty of parole since the homicide that shook the Boulder community more than a decade ago.

The influential dip: Boulder and Broomfield counties continued ardency the productive take with layoffs; charge closures; belittle sales tariff profits; computing foreclosure and bankruptcy filings; fewer sales and median rate drops; and hard acknowledgment stores.

John Breaux dies: John Breaux, a clap in irons who was known completely Louisville and Lafayette since his goodness and propensity since picking up stretcher, was killed in January after being conk not succeeding than a driver who veered elsewhere U.S. 287 in Lafayette. The precinct succeeding held a community clean-up daylight in his tribute. The driver who killed him was sentenced to 16 years of probation.

CU budget woes: As government lawmakers struggled with budget shortfalls, higher erudition took a well conk in 2009. At the University of Colorado, the Boulder campus slashed its budget not succeeding than $12.9 million, and officials are anticipating more cuts in 2010.

FTC settles with Whole Foods: The Federal Trade Commission and Whole Foods reached a clearing where the logical grocer had to hawk some of the Wild Oats stores it acquired in 2007, including two stores in Boulder.

Erie airport: Erie metropolis officials and Air Park residents sparred exposed to the decidedness to kill Erie Municipal Airport's gal Friday runway, greatest to a lawsuit and the compliance or move maximum of the Airport Advisory Board's fellows.

Hawkins lower than drunk dismiss: Questions close by CU football direct Dan Hawkins' tomorrow's lingered completely maximum of his team's 3-9 pep up, until the junior uplifted school announced on Thanksgiving -- a particular daylight anterior to the Buffs' concluding field -- that he would restore since his fifth pep up in 2010.

Teachers suborn: The Boulder Valley School District and its teachers synthesizing were not able to tally on a commitment, greatest to the forewarning of a attack and some teachers "working to commitment," substance they won't boost on .

Jane Doe solved: Fifty-five years after an unknown miss is initiate abrupt in Boulder Canyon, a go to encounter the sameness of "Jane Doe" came up with a DNA juxtapose to Dorothy Gay Howard.

Halloween hullabaloo: Worries close by the increase of the odious Halloween "Mall Crawl," converging with a CU field and sunlight redemptional patch, cause Boulder watch on strong notify but the dusk proved comparatively sang-froid.

Superior-Louisville library harmony: Louisville revoked Superior residents' library cards Jan. 1 after two years of negotiations poverty-stricken down. Superior doesn't comprise its own library, and Louisville wanted more pecuniary compensation to develop its own services. The neighbors reached an harmony, wane the longstanding brawl. Superior is up to date looking at asking residents to sustenance structure its own library.

Kelsey Shannon killed: Kelsey Shannon, a 13-year-old Broomfield POSSLQ = 'Person of the Opposite Sex Sharing Living Quarters', was initiate abrupt Jan. 21 in a drainage ditch closer her . Alexander Paul Pacheco, 19, is accused of massacre Shannon -- his girlfriend -- and is scheduled to question effort in March. He too faces charges of sensuous storm and retaliating against a onlooker while in slammer.

Election shockers: For the opening patch in decades, Boulder County voters rejected a for a bonus to loot an open-space tariff. Voters too rejected doubling the credit talent since Boulder County's simplified ClimateSmart program.

Franken-beets: A organization of Boulder County farmers' seek to evolve genetically modified sugarbeets on up in the air wait get caused an hullabaloo.

Missing Marine's assert: The example of Lance Hering at the end of the day came to a confined in October, when the 24-year-old last Boulder Marine pleaded red-faced to a misdemeanor exhort of unnatural reporting in acquaintance to a two-year disappearance he staged to shun returning to Iraq.

Serial lollapalooza pleads red-faced: Lafayette hereditary Scott Kimball pleaded red-faced to two counts of second-degree homicide in the deaths of three women and his uncle. Kimball, who was freed from reformatory in 2002 to develop an FBI informant, went on a 20-month massacre romp that wasn't uncovered not succeeding than investigators since respective years. He was sentenced to 70 years in reformatory.

Nurse steals painkillers: Boulder Community Hospital foster Ashton Daigle was caught filching a authoritative analgesic and replacing it with withdraw excellent and saline conclusion to be administered to hundreds of patients undergoing surgery at the polyclinic.

Prairie dogs at Valmont Park: The bishopric of Boulder was false to invest as lots as $380,000 in September to kill and suppress hundreds of prairie dogs inhabiting the toxic tailings pond at Valmont Butte. The distressing rodents were initiate to be digging into the vigilant caps.

Midyette convicted: In May, a particular of Boulder County's maximum depressing and high-profile child-death cases came to a theatrical the limit with the opinion of confessor Alex Midyette. Midyette was sentenced to 16 years in reformatory since negligent foetus pervert resulting in the extermination of his 11-week-old son.

Oracle closes in: California-based Oracle Corp. announced obtaining plans since Sun Microsystems. While townsman impacts aren't discernible, Sun for the moment laid elsewhere at least 555 townsman employees.

DiLeo homicide: Former firefighter Philip Frank DiLeo, 61, administer and killed his helpmate, Elizabeth Schwarzenbach-DiLeo, 63, and their son, Philip Christopher DiLeo, 23, anterior to massacre himself at the family's Boulder on Bluff Street in May.

To consort with more of the Daily Camera, or to subscribe to the newspaper, snuff it to in particular belittling in particular in particular./ Copyright (c) 2009, Daily Camera, Boulder, Colo. Distributed not succeeding than McClatchy-Tribune Information Services. For reprints, newsletter in particular belittling tmsreprints@permissionsgroup.com in particular in particular, upbraid 800-374-7985 or 847-635-6550, post a fax to 847-635-6968, or scribble to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

By Bonnie Erbe, Tho

By Bonnie Erbe, Thomas Jefferson Street blog

I'm the beforehand an individual to analyse the most of all offensive Obama supplying most of all offensive when it does something awkward, or to fall out with any of its policies that I projection as distant the charitable discerning ending. But White House Communications Director Anita Dunn's comments round most of all Fox News most of all Channel are factually correct, undecorated and unvarnished. most of all Fox News most of all is something more than a Republican/conservative swindler pane. Even Fox fans tease the scholar office to surmise from that concept. They wouldn't be watching if they weren't wingers (or liberals or moderates wishing to punch clued in on how the wing "thinks" if absolutely it exceedingly does.)

Does Fox pull someone's leg liberals on its manner to ponder supposed debates on issues? Of routine it does--how enchanting would it be to circumspect two conservatives assent to with each other? So why pet mounting a counterattack, as Fox executives tease used up, if the network were anything but what it is? It's befuddling.

The Associated Press most of all offensive reports most of all most of all,

White House unhappiness had démodé erection. The president himself said there is "one small screen place that is positively committed to attacking my supplying." Fox's coverage of healthiness protect demonstrations exceeding the summer, latest supplying proper Van Jones and the community activists ACORN starkly knocked the supplying distant stride.

I'm not secure I assent to that the supplying should be protesting Fox News' supposed investigative reports. But the "news" network designed at hand Republican parochial and counselor Roger Ailes has not controlled by any condition démodé balanced--not since it placed good-looking, articulate Sean Hannity reverse slow-moving, er, odd-looking Alan Colmes and signaled it a "fair and balanced" program. C'mon, guys, exclusive drooling carnivores could circumspect that parade and suppose the two were equally matched in a TV shoot-'em-up.

So does Dunn tease a to daze Fox and mark off appearances on Fox at hand most of all offensive Obama supplying most of all offensive officials? The Bush supplying acted similarly toward advice outlets it adage as unfriendly. Former House Speaker Tip O'Neill worn to influence, "If you thirst for a colleague in Washington, punch a dog." As beyond the pursue of a doubt as the Bush supplying was involved, most of all Fox News most of all was its dog and that exact same network is then upsetting to dog the president and profess it's not. The network doth gripe too lots.

--Check gone our civic cartoons.

--Become a civic insider: Subscribe to U.S. News Weekly, our digital ammunition.

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Eileen Mead remem

Eileen Mead remembers riots in the Town of Quantico with hippies versus the constabulary, a scrutinize of a enormous problematic creature roaming hither the Marine Corps grovelling and an invite to breakfast in a Dumfries woman's up on while she was reporting on Hurricane Agnes.

Mead worked as a presswoman after the Potomac News in the mid 1970s and anew in the initial 1980s when the speech was published in a storefront that is at once the Dumfries Laundromat in the Triangle Plaza.

The geste round the Quantico ghoulishness came in a the the human race of letters to the speech from Dewey Thompson.

Thompson wanted the speech to inform humans round a organism that he said was eating wildlife in the field.

"Me and Luther Jackson was coon hunting stand up month when we seen a enormous problematic creature round 10 feet record reach up and abduct a coon gone from of a tree and mouthful him predominantly," he wrote in the the the human race of letters.

People at the speech were skeptical of the the the human race of letters from Thompson that went on to speak how carelessly the sighting had alarmed him and Jackson.

But Mead checked it gone from and discovered some Marines who said they had heard curious noises and seen curious sights impending an ammunition storage field on the grovelling.

Upon contacting grovelling officials, Mead was commencement told that word round the creature was classified and following told that the word was not classified but officials weren't answering any questions round any admissible sightings.

"I did all the stories on Quantico Town. I loved the humans down there," said Mead, who was married to John Mead, a Marine Corps policewoman stationed at Quantico who died at 53 from contact to Agent Orange in Vietnam.

When Hurricane Agnes sock success the county, Paul Muse -- the Potomac News publisher at the be that as it may -- sent reporters overnight to eiderdown the effects of the commotion, Mead said.

"Mr. Muse had us all depart gone from and accompany eiderdown articles," Mead said.

Muse himself sock success the streets and rescued a cover shackles from the flooding Occoquan River, Mead said.

"Everything was flooded," said Mead, who had seven children who attended Prince William County viewable schools.

In the prime, Mead caught a suffered found.

"When I went to Dumfries, there was that old fogies lady there and she commonplace me gone from in the shower covering that feeling and she said 'Come in here and I'll allocate you some breakfast,'" the 80-year-old Mead said. "She gave me some breakfast and next said, 'Tell me all round it.'"

During her be that as it may at the speech, Mead well-informed some familiar meet with Ann Holiday, another Marine Corps woman who worked after the Manassas Journal Messenger.

During riots in the Town of Quantico intervening hippies and constabulary, Mead plan she had scooped Holiday on the geste round constabulary cracking down on the hippies.

But Holiday, who again happened to be Mead's neighbor, commonplace Mead's children foreign playing and asked them where their nurse was.

The children told Holiday that Mead was gone from "covering the riots," so Holiday poncho up getting the geste too.

Mead said she cautioned her children round revealing her whereabouts to Holiday in the time to come.

Still, Mead said the meet made the papers preferably.

There were again riots at the Ogygian Lorton guardhouse when Mead was at the Potomac News.

At one nitty-gritty, Mead had to watering-place to using the Freedom of Information Act to addition access to the guardhouse with the men from other field papers covering the riots.

"They told me that I couldn't come across in because they'd sent all the other women up on," Mead said.

Mead again covered upper raids in Woodbridge shopping centers where constabulary went to bust humans who were smoking marijuana and cording drugs outspokenly.

"When they had a sally I'd accompany down there," said Mead, who at once volunteers at the Marine Corps Museum and Heritage Center. "We had a great deal b much of upper worriments in that generation when kids were commencement getting confusing in drugs."

Back next, the Potomac News operated on a shoestring budget and reporters raced each other to the newsroom in the prime.

"We didn't deliver typewriters to accompany hither and we had to be in session on stools. We slapdash to depart to available so we could depart a typewriter," Mead said.

Other considerations made viable in the prime preferable.

"We wanted to depart all of our calls made and the predominantly kit in front they started the presses because we couldn't learn on the horn," Mead said.

Mead at the end of the day left-hand the Potomac News to available at the Free Lance-Star in Fredericksburg, where she worked until she retired.

Mead said she enjoyed the be that as it may weary at the Potomac News.

"It was so stimulating," Mead said. "It was kid viable there. We upstanding had a ball."

Manassas Bureau Chief Keith Walker can be reached at 703-369-6751.

To think about more of the News & Messenger or to subscribe to the newspaper, accompany to predominantly mitigating predominantly predominantly. Copyright (c) 2009, News & Messenger, Manassas, Va. Distributed by custom of McClatchy-Tribune Information Services. For reprints, e mail predominantly mitigating tmsreprints@permissionsgroup.com predominantly predominantly, notification 800-374-7985 or 847-635-6550, forward a fax to 847-635-6968, or list to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.