Creato da cersterci il 27/04/2013
Hiring Telesales Staff - What to Look For

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Telesales - Offshore Companies

Post n°3 pubblicato il 27 Aprile 2013 da cersterci

Telesales are ubiquitous to marketing. Although telemarketing started off as strictly a direct marketing tool, it evolved to become one of the most effective b2b marketing methods around. Not only can skilled telesales agents get results, companies can even measure the effectiveness of their b2b telemarketing campaigns. Furthermore, telesales firms can provide above-average lead generation services that can truly help businesses to better target their consumers. Telesales should always be included in any well-rounded marketing strategy in order to cover every advertising avenue available. Telesales services have largely moved off-shore in order to remain competitive. While the off-shore telemarketing companies that provide lead generation services are highly competent and provide exceptional services, the agents that they employ might speak with an accent or structure their sentences differently - traits that can sometimes lead to misunderstandings or miscommunications between the agents and the customers that they are serving. Although most customers are accepting of this fact, some are not and might prefer speaking to local Telesales Companies - and that is why there are so many telemarketing firms that have remained open and successful right here at home. The local telemarketing companies might be forced to charge more for their services, but you can rest assured that your customers will have no grounds for complaint. Not only will local telesales agents be able to speak so that your customers understand what they are saying but they will be able to provide local insight to which your customers will be able to relate.

 
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Telesales - Don t Like It?

Post n°2 pubblicato il 27 Aprile 2013 da cersterci

Telesales. Who likes doing it? Who has time to do it? Who prefers others to do it? Yes, it`s that old task in the work place which most people avoid. Telesales, cold calling, getting the sale, touting for business, making the sales calls or whatever else we choose to call it. We just don`t like doing it do we. Any firm employing telesales folk will know that there is quite a high turnover of staff for this very reason. People think it can`t be that bad being on the phone all day asking questions. Soon after, they realise that it is actually quite bad being on the phone all day asking questions. It`s not for them. They haven`t perhaps got the skill or the ability or the thick skin to bounce off any negativity or rejection they may receive during their calls. But yet those sales calls need to be made. Telesales Agency are necessary. Without contacting potential customers or clients the business cannot and will not grow. Ah but my business has already grown to the size that I want, you might say. Hey, a business that isn`t actively growing is stagnating. Yes your business may be doing well now but by the time it`s competitors have outgrown it and by the time the markets have changed, your business will be left behind because it has failed to listen to its market`s needs and failed to generate new business.

 
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Hiring Telesales Staff - What to Look For

Post n°1 pubblicato il 27 Aprile 2013 da cersterci

The job market is tough at the moment for people looking for telesales jobs. Employers may find that, although the number of applicants can be daunting, the situation can actually be used to their advantage. With more applicants to choose from, and more people willing to relocate for telesales jobs abroad, now is the time to advertise for new positions in your business. The perfect candidates are looking for telesales jobs right now, the trouble is just sifting through the misspelt C.Vs to find them. These are some points to help you hire the right people for your telesales jobs, whether they are abroad or in the UK. Advertise in relevant places. Advertising for professionals alongside non-professional jobs on the official job centre website or in a newspaper may produce more responses, but many of these will be timewasters. Consider advertising your telesales jobs through a specialist recruitment agency, who will show your position to a targeted suitable audience, saving you time. A good recruitment agency will find people to fill your telesales jobs for you, carrying out the screening process, further leaving you more time to get on with business. If you are advertising telesales jobs abroad the internet is the easiest way to reach a worldwide audience. Telesales is an industry predominantly based on personality type. If you are personally looking through candidates` C.Vs, or carrying out interviews, you`ll want to observe that they have the right attitude. Look for positivity, self-motivation and someone who is always striving for self-improvement. Good communicators who think like a business owner should fill the best telesales jobs. If interviewing, ask open questions and give the interviewee time to speak.

 
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