Xentry diagnosis some FAQ

What is Xentry diagnostics?

Xentry Diagnostics is a comprehensive and advanced remote diagnosis solution designed specifically for workshops in the automotive industry. It enables technicians to perform diagnostic tests and analysis on Mercedes-Benz vehicles using a mobile device. With its user-friendly interface and powerful features, Xentry Diagnostics provides an efficient and effective way to identify and troubleshoot issues in vehicles.

“Power of diagnosis in your pocket”: XENTRY Remote Diagnosis is the latest remote diagnosis solution for your workshop. Specially developed as a progressive web app for use on any mobile device (optimized for iOS and Android operating systems).

With Xentry Diagnostics, technicians can access a wide range of diagnostic functions, including reading and clearing fault codes, analyzing live data, performing component activations, programming control units, and conducting guided tests. The software provides real-time access to vehicle systems, allowing technicians to quickly and accurately diagnose problems.

What are the system requirements for Xentry diagnosis?

To run Xentry Diagnostics effectively, your computer system must meet certain requirements. It is recommended to have a Windows 10 (64 Bit) or Windows 11 (64 Bit) operating system. The minimum RAM requirement is 8 GB, although it is highly recommended to have 16 GB for optimal performance. Additionally, a minimum of 150 GB of free HDD space is required, with a Solid State Drive (SSD) being recommended for improved performance and mechanical robustness. For browsing, the recommended browser is Edge for Windows.

It is essential to ensure that your system meets these requirements to ensure smooth and efficMercedes Diagnostic ToolMercedes Scan Toolient operation of Xentry Diagnostics.

How do I access Xentry?

To access Xentry, you need to log in to the XENTRY Portal using your access credentials. Enter your user name and password, and you will be granted access to the software. To log out, simply click on the “Menu” button and then select the option next to your name. If you need to maintain or reset your password, you can do so through the central self-service facility for Credential Management.

By following these steps, you can easily access and utilize the features of Xentry Diagnostics.

How do I get Xentry flash rights?

XENTRY Flash authorization is required for certain operations, such as programming control units or updating software in Mercedes-Benz vehicles. The process for obtaining Xentry Flash rights depends on whether the user already has flash rights available or not.

If flash rights are already available, the user needs to complete a one-time identification process through the website https://umas.daimler.com/umas. This identification ensures the user’s eligibility to perform flash operations.

If flash rights are not available, the user must apply for Xentry Flash rights through the market-specific channel. This typically involves contacting the relevant Mercedes-Benz representative or service provider to request the necessary authorization.

It is important to have the appropriate Xentry Flash rights to perform certain advanced operations in Xentry Diagnostics.

In conclusion, Xentry Diagnostics is a powerful and comprehensive remote diagnosis solution for Mercedes-Benz vehicles. By meeting the system requirements and following the necessary procedures, technicians can effectively utilize its features and capabilities to diagnose and resolve issues in vehicles.