Orbi routers are a part of the mesh-type technology that Netgear uses nowadays. These devices have been adopted increasingly by tech enthusiasts, given the reason that they are reliable, powerful, and can operate for longer hours easily. With the powerful network range, bandwidth, and connectivity that it offers, the routers can help you meet your networking goals easily. If you have an Orbi router at home which you are finding hard to connect to the internet, this page can help you. This blog will help you troubleshoot the ‘Orbi not connecting to internet’ error in no time.
Resolving Orbi not Connecting to Internet Issue
Your Netgear Orbi router may not connect to the internet due to varied reasons. The trouble with the power connections, the inter-device connections, and more factors can contribute to the issue. Important is to identify the true reason and find the steps to resolve the same. If your Orbi can’t connect to the internet, you can always follow these basic troubleshooting steps to regain access to the web.Make sure that the devices are connected
Verify the wired connections between the devices. Check that the coaxial, power and ethernet cables you connect to their ports are in a secure manner. Incorrect cable connections could cause issues with signal propagation and the router might not be able to receive signals from your ISP end. Also, check the cables to see if they have any damage. If you spot any issues it is possible to change the cables to new ones. If the MODEM can’t connect to Orbi, it won’t be able to relay the signals forward.Restart your devices
Then, you could try restarting your devices. It is possible to restart devices that connect to the Orbi router, which includes the MODEM. Once you've restarted your devices, connect to the Orbi with the Internet line. This easy Orbi Netgear troubleshooting tip can assist you in saving time. When you reboot the router it resets the cache of the device and also clears the RAM to perform the essential functions. When the router is operational, check whether it works and the WiFi is working. If not, move on with the following step.Check Network Settings
Log in to the Orbi WiFi setup wizard and then check the settings for your network. Verify that the WiFi settings you're using are the same as the ones listed in the setup wizard. If the Orbi not connecting to internet error still persists, try the same setup and continue by connecting once more. Be sure to use your password in the correct order of the case.Contact your ISP
If the problem with the internet persists, it is possible to contact your ISP to determine whether there is a problem on the server side. In this instance, it could be that they are already trying to solve the issue. It is possible to wait sometime while they resolve the issue and get internet access back.RESET your Orbi Router
If following the above steps doesn’t help you resolve Orbi not connecting to internet error, you can restore the Orbi router to factory settings. There are typically two primary ways you can restore the settings on your Netgear Orbi router. The first is using this Soft RESET method, and another method, which is the HARD reset method.Soft RESET
- Start Web browsers on your system. Visit the website URL orbilogin.net by entering the address within the address box of the internet browser.
- An ad-hoc popup with Orbi network login will be displayed on your computer screen. Enter the login credentials by pressing Enter and return.
- On the Orbi router's administration page, click the Setup tab on the left right-hand UI.
- Click OK to select RESET. The router will then RESET itself and then automatically reboot.
- This indicates that the router has been reset and it is now possible to set up the router starting from scratch.
Hard RESET
- Find a pinhole on the back of the rear panel of your Orbi router. It's on the right-hand bottom next to the button for power.
- Find a small object you can insert into the hole. Continue pushing the button to reset for around 30 minutes.
- After about 30 seconds, the LEDs of the router begin to blink before going off completely. This is that the router will reboot itself.
- When the router is up again, it indicates that the RESET process of the router is completed. You'll have to set up the router again.