IT Exam

MB7-848 Preparation Exam

Exam Number/Code : MB7-848

Exam Name : NAV 2009 Service Management

Questions and Answers : 50 Q&As

Update Time: 2010-08-12

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1. Which Microsoft Dynamics?NAV 2009 entities can you assign skill codes to?

Choose the 2 that apply.

A. Loaner

B. Service item

C. Customer

D. Resource

Answer: BD

2. You are a technician. You process a service order that contains four service items that have the Initial repair status. Priority setup for service order status and repair status is default. You update the repair status of two of the items to In Process, and the status of the other two items to Partly Serviced and Spare Part Ordered, respectively. What status does the program assign to the service order?

A. Pending

B. In Process

C. Finished

D. On Hold

Answer: B

3. What places in Service Management allow you to specify where exactly a service item is stored while it is in the repair shop?

Choose the 2 that apply.

A. Item card

B. Service item card

C. Service order

D. Service item worksheet

Answer: CD

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