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Hug Your Customers - AchieveMax® Top Ten Book Review
Post n°496 pubblicato il 14 Gennaio 2011 da stupidef
Don't panic. Jack Mitchell, the author of Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results, isn't suggesting that you take his title literally. Hugging your customers, he says, has nothing to do with being touchy-feely around them and everything to do with offering them over-the-top service. His advice is hardly groundbreaking. For instance, what rookie employee has not heard the old adages such as "know your customer, think outside the box, have a 'no probl. 
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Inviato da: alexpix1975
il 01/09/2014 alle 18:02