Solutions to Rectify QuickBooks Error 31600

QuickBooks Error 31600 is a commonly encountered technical issue that can lead to various problems within your QuickBooks software. This error is particularly concerning as it can potentially corrupt your valuable QuickBooks data. In this article, we will discuss Error 31600 and provide you with several solutions to fix QuickBooks error 31600 it. We shall also go through the various causes that lead to this error.

Instances where QuickBooks Error 31600 may occur

  • You may encounter this error while attempting to create a portable Company file.
  • When making a copy of the Company files.
  • This error may arise when using the Direct Deposit option to send paychecks.

Possible troubleshooting methods for QuickBooks Error 31600

Solution 1: Verify user settings

  • Open QuickBooks Desktop.
  • Then, click on the “Company”
  • Provide the correct username and password.
  • Once you’ve provided your credentials, navigate to the Users section under Your company settings.
  • Choose the option to Set up Users from the available list.
  • Select “Add users.”
  • Enter the required user credentials.
  • Click Next.
  • Customize the user accounts as needed.
  • After that, hit Finish.
  • Use the new login information to sign in to your account and access your company file.

Solution 2: Create a new admin account

  • Click the Start button.
  • Advance to Settings.
  • Select Accounts.
  • After that, choose Family and other users.

  • From the list of Other Users, select Add someone else to the PC.
  • Choose “I don’t have this sign-in information” and then “Add a user.”
  • Enter a name for the new user.
  • Click Done.

Solution 3: Adjust Windows Server settings

  • Open the Service Manager.
  • Now, click on Computer Management.

  • Expand Local Groups and Users.
  • Double-click on the “Administrator”
  • Click the Add button.
  • Choose the number of users you wish to add under Computer.
  • Select Group Window or Service Account.
  • Enter the account type to be used with the local administrator groups.
  • Click OK when finished.

Solution 4: Perform a browser check

  • Ensure that you have the latest version of your browser installed.
  • Open your browser’s settings and clear the cache and search history.
  • In most browsers, this can be done by pressing Ctrl + Shift + Delete simultaneously. Ensure that all relevant options are selected and then click “remove.”
  • Adjust the timing to “beginning of time” for Google Chrome or choose “all” for Firefox.
  • Close the browser and sign in again.


You may also read: How To Troubleshoot QuickBooks Error Code 1406?


If you require hassle-free resolution of all your QuickBooks issues, our experts are here to assist you. Simply reach out to our QuickBooks professionals via the helpline 1-800-761-1787 to get professional help in resolving QuickBooks Error 31600 and other technical errors in QuickBooks.