There are various reasons why your printer is not working. These problems can be caused by incorrect wire connections, driver issues, or network problems. Before trying out the following fixes, make sure that your printer is turned on and properly connected to your Mac. To narrow down some hardware issues that may require hardware fixes, do these preliminary checks before moving on to specific problems listed in this guide to fix Canon mx920 printer not responding on mac
Things To Do When Canon printer is not working on Mac
The Mac may not recognize the Canon printer if you installed the incorrect driver for your printer model. On the other hand, if your Canon printer suddenly gives you error messages or stops working, it’s probably time to update its driver.
If your Canon printer’s driver is up-to-date, but you still keep receiving printing errors on your Mac, try resetting the Mac printing system.
Update Canon Driver
Canon printers and scanners
- Go to Apple Logo > System Preferences, then select Printers & Scanners.
- On the left panel of the window, press and hold the Control button and select your printer.
- A popup menu will appear and select Reset Printing System.
- A confirmation popup message will appear and select Reset.
- Once you have reset the printing system, re-add your printer by clicking on the “+” button on the bottom of the right panel.
- A popup menu will appear and if the name of your printer appears under Nearby Printers, you can select it to re-add it to your list of active printers. Otherwise, click on Add Printer or Scanner.
- Ensure that your printer is connected to your Mac for your printer to appear on the list of available printers. Once you see your printer, select it on the list and click on Add button on the lower right of the screen.
Restart your Mac and Canon printer
To rule out the obvious, restarting your devices is the safest best in doing preliminary troubleshooting.
This clears every possibility of other conflicting application processes that might be interfering with the communication between your Mac and your printer. Once you have restarted both of your devices, check again if you can proceed with your printing tasks.
Check the status of your internet connection
If your Canon printer is having difficulties printing through Wi-Fi, ensure that you have a strong Wi-Fi signal on your Mac and printer.
If your printer has a weak signal, move it closer to your wireless router to reduce lag and ensure that your printer has a strong internet connection. Sometimes, a slow internet connection may cause task processes to time out, resulting in printing errors.
Disconnect from your VPN
If you are connected to the internet via a VPN connection, you may receive error messages. Your VPN may be blocking your connection with your printer or vice versa. Try disconnecting from the VPN and try to print again and see if it works.
Check your printing queue
A pooling print queue may cause your printer to become unresponsive and appear offline.
Some print tasks may have paused due to application timeout, or the printer did not respond within a certain period of time. Having a print task paused on top of a print queue may cause other pending print tasks to accumulate and block your print queue.
To fix this:
- Go to Apple logo > System Preferences > Printers & Scanners.
- Select your printer on the left panel of the window and select Open Print Queue.
- A window will appear that shows all your printing tasks. Check the status of each print queue and close every single one of them.
- Restart your print tasks.
Check if your printer is connected to your network
If you are using a Canon printer that supports wireless printing, you might be encountering printing errors because it’s not correctly connected to your wireless network. Your Mac may not recognize your printer over the internet if its settings are not properly configured.
Before proceeding with this workaround, make sure first to have the correct driver of your Canon printer model installed on your Mac. This is necessary because your Mac needs to detect your printer before successfully adding it via IP.
To solve this issue:
- Go to Apple logo > System Preferences > Printers & Scanners
- Click the Add “+” button.
- Select the IP tab on top of the
- Enter your IP address on the “Address” field and wait until the text under the field says “Valid and complete hostname or address.”
- Click the Add button on the lower-right corner of the window to add the printer.
- Print a test page to confirm that the printer is working correctly.
Canon Printer Problems on macOS Big Sur
The most likely causes of printer errors are caused by driver incompatibility with the macOS Big Sur. Some older printers may not work with updated Macs because printer manufacturers are yet to update their printer drivers with support for macOS Big Sur.
How to install Canon printer with Big Sur
Update your printer driver
If you are using an old printer and have just upgraded your Mac to Big Sur, check Canon’s support page if your printer has an updated driver supporting Big Sur. You can also type in your Canon printer model and check for a Big Sur compatible driver update. If Big Sur is not on the list of operating systems under Drivers and downloads, that particular model does not offer support for macOS Big Sur.
Download Gutenprint for Mac
Gutenprint is a free software that provides support for unsupported printers in Mac OS X. If you have an unsupported printer for Big Sur, you can most likely fix this issue by installing Gutenprint for your Mac. This works for the unsupported Canon PIXMA Series in Big Sur.
To do this:
- Download the latest version of Gutenprint
- Once the download is finished, double-click the downloaded .dmg file to open it.
- Double-click on the gutenprint .pkg file and follow the on-screen instructions. You may have to enable admin rights by typing your login credentials to proceed.
- Once installation is complete, go to Apple logo > System Preferences > Printers & Scanners.
- Make sure that your printer is connected to your Mac. Then, click Add “+” on the lower right under the right panel to add your printer.
- Once your printer shows on the list, select it and click on Select software beside the Use drop-down list.
- On the search bar of the popup window, type the model of your Canon printer (e.g., G3000) and select your correct printer model on the result list (e.g., Canon PIXMA G3000 + CUPS + Gutenprint) and click OK.
- Click Add on the add printer
- Wait for the installation process to finish and do a test print to see if it works.
How to Use IJ.Start.Canon to Setup Inkjet Printer on Windows
Canon ij printer is a complete solution for multiple works that you can easily learn to set up from ij.start.canon and get a better experience. This is the official online support site that provides you Canon products’ online manuals, function information, and more.
Download and Install Canon ij Setup
Step by Step Canon printer drivers downloads and installation is shown here, follow instructions mentioned below;
- Ensure the browser you’ll use for ij start canon printer setup has its updated version.
- Go through ij.start.canon (secure) site and click the “Set Up (Start Here)” tab.
- Move ahead to the next page, where you need to enter the Canon printer model.
- You also can choose the first two letters of your Canon ij printer from shown list on ij.start.canon screen.
- Click “Start”. See, change or select the right operating system like Windows, Mac, from the corner of your canon
- Eventually, choose an appropriate canon ij setup and download canon drivers on your system.
- After software download from https: //ij.start.canon, open the downloads folder, and double-click on the setup file to install the Canon printer software.
- Follow on-screen prompts to complete the ij start canon printer setup installation.
Setup ij.start.canon with USB
In case you cannot locate your Canon printer after reaching the official sites or other then you can use the USB for setting up the canon printer setup. You can also visit the ij.start.canon for taking the help. Well, here are the steps you need to follow to setup canon printers using USB:
- First of all, you need to make sure that you have a USB cable. From the web browser and go to the ij.start.canon website.
- The next step is to wait for the Canon software to connect the printer to the PC with a USB cable.
- Click on the “Next” button and get the driver for your printer and check whether you want to connect the printer to one network.
- Tap on the “Yes” and hit on the “Complete” button and then tap on the “Add a printer” option.
- You have to click on the “Add” button and get the driver from the ij.start.canon site.
- Go to the Device setting and then tap on the LAN settings and choose the connection.
- Install the Canon drivers, inkjet cartridges, and then check the connection for your device. You can configure the canon printer and try to print.
Print with ij.start.canon on Windows 10
- The first step is to check whether the Canon printer is turned on. Just load the paper of the appropriate size in the input tray after extending it.
- Open the Printer Driver setup window on your system. Select the profile that you use frequently.
- Just choose the Quick setup tab from the Commonly used settings option.
- On choosing the printing profile of https//ij.start.canon setup, the Additional features, Media Type, and paper size values to their original values.
- The print quality should be set to High, Standard, or Draft based on your need. Tap on the “OK” option to save the settings.
- Open the document that you want to print by using the Canon printer and go to the “File” tab. Just select the Print option to print your documents.