Troubled because of Printer Offline HP Windows 10 issue? This utterly common issue creates a problem for many users. Learn how you can fix it in no time after reading this complete blog.
Today there’s no doubt in saying that printers are an important part of our professional world. We rely on them every now and then even though they can become a barrier at any time. Users often complain when their HP printer says offline. Their work suffers and the problem becomes frustrating when the HP printer keeps going offline again and again.
Why is my HP printer offline?
An offline printer shows that the printer is unable to receive the printing command which indicates poor or no communication between the devices. This situation requires instant troubleshooting else you can make the issue more complex by performing several actions. Some of the common reasons why a printer shows the offline status can be –
- Use of Outdated drivers
- The improper connection between the devices and the power source
- Improper printer settings and much more
However, it is important to identify the root cause of the problem before you move to the troubleshooting part. As every problem can be resolve with a different style of approach.
Wondering how do I switch my hp printer from offline to online? Here’s how it is done.
How do I switch my HP printer offline to online?
There are many ways to fix the issue. It totally depends on the root cause of your problem that which solution is appropriate for you.
Try all the possible solutions given below one by one to overcome the situation when the HP printer says offline.
Solution 1: Resolve HP printer offline issue with HP print & Scan Doctor
Applications like HP Print and Scan doctor helps in analyzing what’s causing the printer to go in offline mode. Follow the steps given below to understand how to use these applications to fix the scenario when the HP printer says offline.
- First, open the app and run the HPPSdr.exe file from the downloaded file
- Click on the ‘Yes’ button to confirm the default file location when asked on your screen.
- Next, click on the ‘Start’ button and choose your printer showing offline status.
- If your desired printer doesn’t come up on the screen, restart it and try again.
- Now the application will diagnose all the issues that cause your printer to go offline.
- Now follow the process that your screen shows and click on Yes to confirm all the desired changes.
Hope this procedure will help you to fix the issue. Else, move to the next possible solution.
Solution 2: By changing printer properties
Most of the time printer offline issue can be easily resolved by making some modifications to your existing printer properties. Below mentioned is a step-by-step procedure to re-configure your printer properties:
- Open ‘Control Panel’ and navigate to the ‘Devices and Printers option
- Go to the ‘Printer Properties’ option from the dropdown menu
- Now open the ‘Ports’ tab to start configuration
- Choose an IP address for your printer
- Click on ‘Configure Port’
- In case the ‘SNMP Status Enabled’ option is checked turn it to unchecked
- Click on ‘OK to save all the changes being made
This will help you fix problem-related to the network. If this does not solve your purpose maybe it is the configuration issue.
Solution 3: Reconfiguring your HP Printer settings
HP printer going offline issues can also be resolved by making some changes in your printer settings. For this, you need to restart your computer and printer. In case the printer is a network printer you can try restarting your router. Refer to the below-mentioned procedure to fix the problem:
- Open the ‘Control Panel’ window and navigate to the ‘Devices and Printers option
- Verify that your printer is set as default
- Right-click on the default printer selected and click on ‘See Whats Printing’ option
- If any unfinished tasks are present in the list remove them
- Again select the printer and uncheck the ‘Use Printer Offline’ option
- Verify that the ‘Use Printer Offline’ option is unchecked
- Ensure the printer is connected properly to your computer
- Restart both your printer and computer